Shipping & Delivery

Depending on your postcode, you may see several delivery options at checkout including Courier, eParcel Post, and Express Post.

• Courier and eParcel — generally travel via road transport
• Express Post — usually the fastest option once dispatched, typically travelling via air
• All services — are tracked and insured

If a courier option does not appear at checkout, we do not currently have a courier servicing your postcode and Australia Post options will be shown instead.

Shipping costs are automatically calculated based on your delivery address and order weight. The total postage cost is always displayed before payment is required. Shipping calculators are also available on product pages.

For most areas of Australia, standard shipping is up to $7.95 for smaller lightweight parcels. Exact charges are always shown clearly at checkout before your order is finalised.

Express Post is the fastest delivery option available once your parcel has been dispatched, with most parcels travelling by air rather than road.

Please note that Express Post refers to the postal service used after dispatch and does not include priority picking or same-day dispatch. All orders are processed in the order they are received, with our standard 1–4 business day dispatch timeframe still applying.

Express Post is not guaranteed next business day delivery — delivery speeds depend on Australia Post network conditions and destination postcode. If your order is urgent, please contact our team as soon as possible after placing it.

Vaccines incur an additional postage charge to cover specialised packaging, refrigeration requirements, and express transport to maintain product integrity during transit.

All orders are processed and dispatched within 1–4 business days, excluding weekends and public holidays. Once dispatched, you will receive an email with your tracking details.

Timeframes below apply once your parcel has been dispatched and are based on business days only, excluding weekends, public holidays, and peak periods such as major sales events or Christmas.

We ship to selected international destinations via insured airmail. Shipping costs are automatically calculated at checkout based on parcel weight and destination.

Orders are dispatched within 1–4 business days. Delivery typically takes 9–26 working days depending on destination.