Delivery

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We believe that we offer the best freight rates, anyone charging less than us for postage is generally using non insured and untrackable mail and when you read their terms and conditions you will often find that they do not take any responsibility for damage or loss of goods in transit. For the dollar or two you might save on the postage you are putting yourself at risk of losing the order and your money. Shop with Vet Shed for complete peace of mind!

All orders are sent via barcoded trackable mail and are insured. We guarantee delivery. There is no risk of you not getting the goods.

The website will calculate all postage charges for you according to the weight of your order, your delivery address and delivery options available to us.  It will give you an accurate postage amount before any payment etc is required. 

Any queries just give us a call 1300 735 995 we are here to help :)

FREE SHIPPING

Recieve FREE Shipping on all Australian orders that are over $150 and under 1kg!*

STANDARD SHIPPING

Up to 1kg anywhere in Australia - $6.50 Insured and Barcoded trackable mail! 

Orders will leave our warehouse within 1-4 business days, and from there the delivery time will be based on the shipping method you select - Australia Post or Fastway Courier delivery estimate times.

To estimate delivery please with Australia Post please visit the Australia Post delivery estimate website and enter the postcode 4074 (Sumner Park) the ‘From’ field and your own postcode in the ‘To’ field. 

To estimate delivery for For Fastway Couriers visit their Quick Quote pagev

VACCINES SHIPPING

Vaccines incurr an additional $10 AUD postage fee to cover the express postage and the refrigiration of all vaccines.

EXPRESS SHIPPING

Orders will leave our warehouse within 1-4 business days.  This is a Fast Express Post priority service. All orders insured and barcoded. Please note this service is not guaranteed next day delivery. If you require next day delivery please call us 1300 735 995.

From time to time, some products may need to be sourced from local suppliers causing a slight delay.  If for some reason there is a manufacturer or supply delay we will contact you with an ETA and ask if you wish to wait, offer you an alternative or the option to cancel your order.

INTERNATIONAL DELIVERY

Orders will leave our warehouse within 1-4 business days, from there delivery to countries outside Australia takes between 9-26 working days, depending on region.

 

DELIVERY TIMES

Delivery times will depend on the delivery method you select. Please note that the delivery times only include buisness days, weekends and public holidays are not included.

AUSTRALIA POST

Australia post delivery estimates once dispatched: 

Location Estimated Delivery Time Post Codes
Sydney Metro Up to 3 days

1000-1920, 2000-2239,

2555-2574 ,2740-2786

NSW Country Up to 5 days

1921-1999,2240-2483,2500-2554,

2575-2599,2621- 2647,2649- 2714,

2716,2720-2730,2787-2880

Canberra Metro Up to 4 days

0200-0299,2600-2620,

2900-2920 

Melbourne Metro Up to 4 days

3000-3210,3335-3341,3425-3443,

3750-3811,3910-3920,3926-3944,

3972-3978,3980- 3983,8000-8899

VIC Country Up to 5 days

 2648,2715-2716,2717-2719,2731-

2739,3211-3334,3342-3424,3444-

3749,3812-3909,3921- 3925,3945 3971,3979,3984-3999

Brisbane Metro 1-2 days

2484-2494,4000-4370,4373-4381,

4400-4405,4500-4580,4600- 4610,

4614-4618,9000-9919

QLD Near Country Up to 3 days

2484-2494,4000-4370,4373-4381,

4400-4405,4500-4580,4600- 4610,

4614-4618,9000-9919

QLD Far Country Up to 4 days

4724-4870,4872-4873,4877-4888,

9940-9998

QLD Far North Up to 4 days

4724-4870,4872-4873,4877-4888,

9940-9998

Adelaide Metro 3-5 days

5000-5199,5800-5999 

 

SA Country Up to 6 days

5200-5749 

 

Perth Metro 7-10 days

6000-6214,6800-6999

 

WA Country 8-12 days

6215-6723,675 up to 6762

 

WA Country Far 10-13 days

6725-6743,6765-6770

 

Tasmania 3-5 days

7000-7254,7258-7999

 

Tasmania Remote 13-17 days

7000-7254,7258-7999

 

Darwin 4-6 days

0800-0821,0823-0834

 

Alice Springs 6-9 days

0870-0871 

 

NT Other 13-14 days

0822,0835-0869,0872-0879,

0880-0881* , 0882-0999

 

FASTWAY COURIERS

http://www.fastway.com.au

Fastway Couriers delivery estimates once dispatched: Please note this does not include weekends or public holiday.    This is week days. 

State City/Area Estimated Delivery Time
QLD Brisbane/Ipswich/Redland Bay 1/2 - 1 day
  Gold Coast 1/2 - 1 day
  Sunshine Coast 1/2 - 1 day
  Toowoomba 1/2 - 1 day
  Hervey Bay/Maryborough/Bundaberg     1 day
  Rockhampton/Capricorn Coast 1 day
  Mackay 1 day
  Townsville 2 days
  Cairns 2 days
  Queensland Near Country Not Serviced
  Queensland Far Country Not Serviced
NSW Sydney 1 day
  Newcastle 1 day
  Gosford/Central Coast 1 day
  Wollongong 2 days
  Albury Wodonga 2 days 
  Port Macquarie 1 day
  Tamworth 1 day
  Coffs Harbour 1 day
  Grafton/Lismore/Ballina/Byron Bay 1 day
  NSW Near Country Not Serviced
  NSW Far Country Not Serviced
ACT Canberra 2 days
  Queanbeyan 2 days
VIC Melbourne 2 days
  Geelong 3 days
  Bendigo 3 days
  VIC Country Not Serviced
SA Adelaide 3 Days
  Barossa Valley, McLaren Vale, Victor Harbor 3 Days
  Stirling, Aldgate, Mt Barker, Hahandorf 3 Days
  SA Near Country Not Serviced
  SA Far Country Not Serviced
WA Perth 10 Days
  WA Country Not Serviced
NT Darwin Not Serviced
  Alice Springs Not Serviced
  NT Country Not Serviced
TAS Hobart 4 Days
  Launceston 4 Days
  Tasmania Country Not Serviced

 

INTERNATIONAL SHIPPING

 

The Website will calculate all postage charges for you according to the weight, your country and zip code. All postage charges are clearly displayed in the check out process before you need to fill out any payment details.  

$10.00 for orders up to 500gm
Then $10 per 500gm after that.

All international orders are sent Airmail and are insured

All Overseas orders will leave our warehouse within 1-2 working days (unless otherwise notified). Orders to overseas destinations take approx 10-14 business days (occasionally 3 weeks) to arrive at their destination unless otherwise notified.

 

Belgium
Canada
China
Croatia
Denmark
Estonia
France
Germany
Hong Kong
Hungary
Ireland
Israel
Korea, Republic of (South Korea)
Lithuania
Malaysia
Malta
Netherlands
New Zealand
Poland
Portugal
Singapore
Slovenia
Spain
Sweden
UK
United States of America

 

Q. Where is my tracking number?

If you haven't yet received a tracking number, that means we're working on processing your order. Your tracking number will be sent via email as soon as your order leaves our warehouse. 

Q. My tracking number isn't working?

Australia Post states 'An 'invalid tracking ID' could mean: *You’ve entered the wrong tracking number Please double-check your tracking number and make sure you’ve entered all digits correctly, in the right order. *The number isn’t recognised by our system * Your item might not have been scanned or entered into our system yet. Please wait at least 24 hours and then try again *There might sometimes be a delay in showing some track events for technical reasons

Due to the number of parcels Fastway picks up from us they may only scan the items once back at the depot, hence why a parcel may not be scanning when you check.   Please wait at least 24 hours and then try again.